Customer Service
Purchase Help
Have questions about your order, about a product you are considering purchasing,
or about how to activate your software?
Send us a message any time of day!
Email: infoservice@magix.net
Technical Support
Having technical problems with your MAGIX software?
We're here to help!
For your information:
Unfortunately, we had a technical malfunction in the mail reception from 16.9.2024 from 15:00 - 17.9.2024 until 15:00. If you have sent us a message but have not yet received a reply, please send it again. We apologise for the inconvenience.
Additional Support
MAGIX Community
Interact with other users. Find tutorials, FAQs and a massive knowledge base across a large number of different forums.
MAGIX Service Center
View all of your products at a glance, and manage your account and user information.
MAGIX Pro Audio Forum
Discover the professional-level audio community with users of SOUND FORGE Pro, Samplitude Pro X and SEQUOIA Pro.